Tech-savvy Sales Associate with a Computer Science background and 2 years of experience driving revenue growth in Kenyan retail and technology sectors. Proven ability to blend technical knowledge with customer engagement skills to deliver exceptional sales results.
Sales Associate CV Examples Kenya
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Sales Associate Resume Examples
Priscilla
Kiprop
Mombasa, Kisumu, Kenya
•Phone +254 722 345 678
•priscilla.kiprop@protonmail.com
WORK EXPERIENCE
Sales Associate
• Kenya
Ponders East Africa Ltd
March 2023 - Present
• Achieved 127% of quarterly sales targets through effective client engagement in Mombasa retail outlets
• Increased repeat customer rate by 22% by implementing personalized follow-up system
• Trained 15 new staff members on POS systems and customer service protocols
Junior Sales Representative
• Kenya
TechVista Solutions
August 2021 - February 2023
• Boosted Nairobi branch sales by 18% through targeted upselling of software packages
• Reduced customer complaint resolution time by 40% by implementing digital tracking system
• Developed client onboarding materials that increased new customer retention by 25%
EDUCATION
Bachelor of Science in Computer Science
Kenyatta University
• Kenya
• October 2023
SKILLS
Sales Techniques, Customer Relationship Management (CRM), POS Systems, Microsoft Office Suite, Product Demonstrations, Market Research, Swahili/English Bilingual, Tech Product Knowledge, Negotiation Skills
PROJECTS
Retail Sales Tracker Mobile App
• Kenya
• Developed inventory management solution for local retailers using Flutter framework
• Implemented features reducing stock-taking time by 30% for pilot users in Kisumu
• Integrated mobile payment options supporting M-Pesa transactions
CERTIFICATIONS
Certified Sales Professional (CSP)
• Kenya
• May 2022
Kenya Institute of Sales & Marketing
Google Analytics Individual Qualification
• Kenya
• February 2023
Google
ACCOMPLISHMENTS
Top Sales Performer Q4 2023
• December 2023
Ponders East Africa Ltd
KU Tech Innovation Challenge Finalist
• September 2022
Kenyatta University
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Top Hiring Companies: Fly 540 Aviation, Family Business, Kamau Hardware, Stepwise
Common Work Locations: Nairobi, Mombasa, Kisii, Abu Dhabi
Top Skills
Problem-SolvingCommunicationData AnalysisMarket ResearchCustomer ServiceInventory ManagementSocial Media MarketingTeamwork
Education Levels
Bachelor's Degree 79.5%
Diploma 12.0%
High School 2.4%
Bachelors in Business and information Technology 2.4%
Certificate 2.4%
Top Schools
- St. Paul'S University 35
- University Of Nairobi 10
- Egerton University 6
- Kca University 3
- Dedan Kimathi University Of Technology 3
Top Certifications
- Kenya Institute Of Supplies Management (Kism) 14
- Certified Procurement And Supply Professionals Of Kenya (Cpsp-K) Part 1 13
- Kenya Institute Of Supplies Management (Kism) - Member 8
- Member 5
- Gender-Based Violence Training 3
Common Responsibilities
- • 1. Ensuring all social media platforms are active.2. Updating stock on e-business platforms such as Jumia, Kilimall, Jij...
- • Managed and optimized social media platforms to enhance brand visibility and engagement.Maintained accurate and up-to-da...
- • Assisted customers with purchases in a high-volume store.Stocked, replenished, and organized inventory with accuracy and...
- • Managed and optimized social media presence across all platforms, significantly increasing brand visibility and engageme...
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