Dynamic Communications and Marketing graduate with hands-on experience in digital campaign management, content creation, and brand promotion. Skilled in social media analytics and customer engagement strategies within the Kenyan retail and hospitality sectors. Seeking to leverage IT background to enhance digital marketing initiatives.
Communications and Marketing Intern CV Examples Kenya
Professional communications and marketing intern resume examples
Top Hiring Companies: Kenya Plant Health Inspectorate Service, Kenya Ports Authority, Fountain Enterprises Holdings Ltd., Home Health Education Services (HHES)
Common Work Locations: Nairobi, Mombasa, Ruiru, Nyeri
Communications and Marketing Intern Resume Examples
Jane Adhiambo
Thika, Mombasa County, Kenya
•Phone +254701234567
•jane.adiambo@email.com
WORK EXPERIENCE
Marketing Assistant
• Kenya
SMBA Duty Free Ltd
Jun 2023 - Present
• Increased social media engagement by 30% through targeted content calendars and audience analysis
• Assisted in organizing 12+ promotional events at Naivasha SGR Station, resulting in 15% sales uplift
• Managed customer feedback system that improved brand satisfaction scores by 20%
Customer Service Associate
• Kenya
Pwani Retail Solutions
Jan 2022 - May 2023
• Implemented WhatsApp Business solutions that reduced response times by 40%
• Trained 8 team members on CRM software (Salesforce Essentials)
• Developed customer satisfaction surveys with 85% response rate
EDUCATION
Diploma in Information Technology
Kenya Utalii College
• Kenya
• December 2024
SKILLS
Social Media Management (Facebook, Instagram, X), Content Creation (Canva, Adobe Spark), Google Analytics, SEO Basics, Email Marketing (Mailchimp), CRM Systems, Microsoft Office Suite, Fluent in English & Swahili
PROJECTS
Pwani Retail Fest Digital Campaign
• Kenya
• Designed promotional materials for 3-day retail festival reaching 15,000+ impressions
• Coordinated with 12 vendors for social media cross-promotion strategies
• Resulted in 25% increase in foot traffic compared to previous year
Utalii College Tech Club Website
• Kenya
• Led team of 4 students to develop club website using WordPress
• Integrated event calendar and membership registration system
• Achieved 80% member engagement within first month of launch
CERTIFICATIONS
Google Digital Marketing & E-commerce Certificate
• Kenya
• March 2023
Google Digital Garage
Certified Digital Content Creator
• Kenya
• October 2022
Kenya Institute of Management
ACCOMPLISHMENTS
1st Runner Up - Mombasa County Youth Innovation Challenge
• August 2023
Ministry of ICT, Innovation and Youth Affairs
Volunteer of the Year
• December 2022
Thika Community Digital Literacy Program
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