Dynamic Sales & Administrative Coordinator with 4+ years of experience optimizing sales operations and streamlining administrative processes in Kenya's competitive FMCG sector. Proven ability to manage cross-functional teams, improve CRM utilization, and implement cost-saving measures. Strong background in customer relationship management and inventory control.
Sales & Administrative Coordinator CV Examples Kenya
Professional sales & administrative coordinator resume examples
Sales & Administrative Coordinator Resume Examples
Simon
Atieno
Meru, Kiambu County, Kenya
•Phone +254712345678
•simon.atieno@email.com
WORK EXPERIENCE
Sales Operations Coordinator
• Kenya
Covenant Merchants Ltd
Jan 2021 - Present
• Increased regional sales by 25% through implementation of targeted dealer incentive programs
• Reduced administrative costs by 15% by digitizing inventory tracking and reporting systems
• Managed CRM migration project that improved customer data accuracy by 40%
Sales Support Administrator
• Kenya
Nexus Distributors Kenya
Jun 2018 - Dec 2020
• Coordinated sales team logistics for Nairobi market coverage expansion to 15 new estates
• Implemented electronic order processing system reducing fulfillment errors by 30%
• Managed KES 5M monthly petty cash float with 100% accountability
EDUCATION
KCPE
Andrews University
• Kenya
• 2018
SKILLS
Sales Forecasting | CRM Systems (Zoho, Salesforce) | Inventory Management | Microsoft Office Suite | Financial Reporting | Supply Chain Coordination | Team Leadership | Bilingual (English & Swahili)
PROJECTS
Sales Process Optimization Initiative
• Kenya
• Reduced order processing time from 48 to 24 hours by redesigning workflow for 12-person team
• Implemented mobile sales reporting system covering 50+ field agents across Central Kenya
ERP System Implementation
• Kenya
• Led migration from manual records to SAP Business One for 3 departments
• Trained 25+ staff members on new system operations and reporting protocols
CERTIFICATIONS
Certified Sales Professional
• Kenya
• Mar 2020
Kenya Institute of Sales & Marketing
Diploma in Administrative Management
• Kenya
• Nov 2019
Kenya College of Business Studies
ACCOMPLISHMENTS
Employee of the Quarter
• Q3 2022
Covenant Merchants Ltd
Top Performer - Central Kenya Sales Region
• 2019
Nexus Distributors Kenya
Cover Letter Examples
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Top Hiring Companies: Bison Technologies – East Africa, Vintage Ventures, Bison Technologies
Common Work Locations: Nairobi
Top Skills
Guest RelationsService RecoveryComplaint ResolutionVip HandlingPersonalizationCross-Departmental CoordinationUpsellingMultilingual Communication (English
Education Levels
Bachelor's Degree 90.0%
Certificate 10.0%
Top Schools
- Mount Kenya University 18
- Alison'S 2
Top Certifications
- Online Certificate Course In Criminology 1
Common Responsibilities
- • Coordinated sales-related activities and events, including trainings, workshops, and team-building sessions, enhancing t...
- • Spearheaded online marketing campaigns on Facebook, Instagram, and WhatsApp, increasing brand visibility and customer en...
- • Coordinated and executed sales-related activities and events, including trainings, workshops, and team-building sessions...
- • Coordinated and executed sales support activities and events, including trainings and workshops, enhancing team cohesion...
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