Results-driven Sales Agent with 5+ years of experience in financial services and retail sectors. Proven track record in customer acquisition, relationship management, and exceeding sales targets. Strong background in consultative selling and CRM systems within Kenyan market contexts.
Sales Agent CV Examples Kenya
Professional sales agent resume examples
Top Hiring Companies: SWVL Kenya, RENTSTATE LIMITED, Rentstate Limited, PZ Cussons (Imperial Leather)
Common Work Locations: Nairobi, Mombasa, Not specified, Kisumu
Sales Agent Resume Examples
Luke Kipchoge
Nairobi, Nairobi County, Kenya
•Phone +254723456789
•l.kipchoge@mail.co.ke
WORK EXPERIENCE
Senior Sales Agent
• Kenya
Watu Credit Limited
Jun 2022 - Present
• Increased loan portfolio by 35% through strategic client acquisition in Nairobi region
• Mentored 5 junior agents, improving team conversion rate by 22% in Q3 2023
• Maintained 94% customer satisfaction rating through effective follow-up system
Sales Representative
• Kenya
JUMIA Kenya
Aug 2020 - May 2022
• Achieved 128% of annual sales target for electronics category in 2021
• Developed merchant onboarding process that reduced activation time by 40%
• Implemented cross-selling strategies that increased average order value by KES 1,200
Sales Associate
• Kenya
Apollo Group Ltd
Jan 2019 - Jul 2020
• Managed corporate accounts worth KES 8M annually for office supplies division
• Introduced mobile sales tracking system reducing reporting time by 15 hours/week
• Recognized as Top Performer Q4 2019 with 27% above target sales
EDUCATION
Bachelor of Science in Computer Science
Kenya Medical Training College
• Kenya
• Jul 2022
SKILLS
Sales Negotiation, CRM Systems (Salesforce, Zoho), Market Analysis, Customer Relationship Management, Financial Product Knowledge, Team Leadership, Swahili & English Fluency, Digital Marketing, Data-Driven Decision Making
PROJECTS
Mobile Loan Penetration Initiative
• Kenya
• Led pilot project increasing mobile loan uptake by 43% in Coast Region through targeted SMS campaigns
• Developed customer education materials that reduced default rates by 18%
Retail Automation System
• Kenya
• Designed inventory tracking prototype using Python that reduced stock discrepancies by 30%
• Integrated mobile payment solutions improving cash collection efficiency by 25%
CERTIFICATIONS
Certified Sales Professional (CSP)
• Kenya
• Mar 2021
Kenya Institute of Sales and Marketing
Google Digital Skills for Africa
• Kenya
• Nov 2020
Google Africa
ACCOMPLISHMENTS
Top Performer Award - Financial Services
• 2023
Watu Credit Limited
National Sales Competition Finalist
• 2021
Kenya Chamber of Commerce
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