Recent Computer Science graduate seeking Trainee position with hands-on experience in software development and IT support. Proficient in Python, Java, and database management. Demonstrated ability to improve system efficiency and user satisfaction in previous roles.
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James
Mwangi
Nairobi, Nairobi, Kenya
•Phone +254700123456
•james.mwangi@email.com
WORK EXPERIENCE
IT Support Intern
• Kenya
Sankyana Consultancy Ltd
Jan 2023 - Aug 2023
• Reduced average ticket resolution time by 30% through improved documentation and troubleshooting protocols
• Implemented automated system backups for 15+ client accounts, minimizing data loss risks
• Trained 8 non-technical staff members on cybersecurity best practices
Junior Software Developer
• Kenya
TechBridge Solutions
Jun 2022 - Dec 2022
• Developed Python scripts automating monthly reporting processes, saving 20+ hours/month
• Contributed to mobile banking app backend development serving 5,000+ users
• Collaborated on database optimization that improved query speeds by 40%
EDUCATION
Bachelor of Science in Computer Science
Masinde Muliro University of Science and Technology
• Kenya
• 2024 (Expected)
SKILLS
Programming: Python, Java, JavaScript | Database Management: MySQL, MongoDB | Web Development: HTML/CSS, React | Tools: Git, Docker | Soft Skills: Problem-solving, Team Collaboration, Technical Documentation
PROJECTS
Student Management System
• Kenya
• Designed and implemented a web-based system using Django framework to track student records
• Integrated SMS notification feature using Africa's Talking API for real-time updates
• Deployed solution to 3 local secondary schools, serving 1,200+ students
E-commerce Platform for Agri-business
• Kenya
• Developed MVP for farm produce marketplace connecting 50+ smallholder farmers with buyers
• Implemented M-Pesa payment gateway integration for seamless transactions
• Increased user engagement by 35% through UI/UX improvements
CERTIFICATIONS
Cisco Certified Network Associate (CCNA)
• Kenya
• Nov 2022
Cisco Networking Academy
Microsoft Certified: Azure Fundamentals
• Kenya
• Mar 2023
Microsoft
ACCOMPLISHMENTS
Best Innovation Award
• Oct 2022
Nairobi Tech Hackathon
Dean's List Honors
• 2021-2022
Masinde Muliro University of Science and Technology
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Top Hiring Companies: I&M Bank, National Counter Terrorism Centre, Bahari Beach Resort, Voyager Beach Resort
Common Work Locations: Nairobi, Nakuru, Mombasa, Maasai Mara
Top Skills
Problem-SolvingCommunicationTime ManagementTeamworkExcelAttention to DetailPowerpointAdaptability
Education Levels
Bachelor's Degree 54.7%
Diploma 25.1%
Master's Degree 6.3%
High School 5.4%
Certificate 4.5%
Top Schools
- Andrews University 42
- University Of Nairobi 14
- Mount Kenya University 9
- The Co-Operative University Of Kenya 7
- Jomo Kenyatta University Of Agriculture And Technology 7
Top Certifications
- A Civil And Respectful Workplace: Building A Strong, Affirmative Culture 8
- Managing Threats To A Respectful Work Culture 8
- Alx Software Engineering Program (Front-End Specialization) 7
- Responsive Web Design 7
- Rehab Treatment Planning For Common Conflict And Emergency Related Injuries 6
Common Responsibilities
- • Completed intensive training in full-stack software engineering with a focus on front-end development.Built responsive u...
- • Mastered the operation of advanced water treatment systems, including filtration, chlorination, and reverse osmosis, ens...
- • Streamlined data entry processes for over 100 customer accounts weekly, achieving 99% data integrity and enhancing opera...
- • Streamlined data entry for over 100 customer accounts weekly, achieving 99% data integrity and enhancing operational eff...
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