Dedicated hospitality professional with 2+ years of experience in food service and beverage preparation. Proven ability to deliver exceptional customer service in fast-paced environments. Skilled in order taking, POS systems, and maintaining hygiene standards. Seeking to leverage teamwork skills and beverage knowledge as a Waiter/Assistant Bartender.
Waiter/Assistant Bartender CV Examples Kenya
Professional waiter/assistant bartender resume examples
Waiter/Assistant Bartender Resume Examples
Esther
Adhiambo
Kisumu, Kisii, Kenya
•Phone +254 723 456 789
•esther.adhiambo@email.com
WORK EXPERIENCE
Waiter
• Kenya
Lakeview Resort & Convention Centre
March 2022 - Present
• Served 50+ daily guests during peak seasons with 98% order accuracy rate
• Upsold specialty beverages increasing average table revenue by 15%
• Trained 4 new staff members on POS system operations and service protocols
Assistant Bartender
• Kenya
Nile Lounge & Grill
June 2021 - February 2022
• Assisted in preparing 100+ cocktails weekly for Nairobi Night Market events
• Reduced beverage spillage by 30% through improved inventory organization
• Implemented weekly stock-taking system decreasing missing inventory by 25%
EDUCATION
KCSE Certificate
Moi University
• Kenya
• November 2021
SKILLS
Beverage Preparation, Customer Service Excellence, POS Systems (Lipa Later), Food Hygiene Standards, Inventory Management, Team Collaboration, Kenyan & International Cuisine Knowledge, Mixology Basics, Upselling Techniques
PROJECTS
Efficient Beverage Service Initiative
• Kenya
• Designed optimized drink preparation workflow reducing average service time by 3 minutes
• Created standardized recipes for 15+ popular local cocktails improving consistency
Customer Feedback Improvement Project
• Kenya
• Implemented suggestion box system collecting 50+ monthly customer insights
• Developed response protocol addressing complaints within 24 hours
CERTIFICATIONS
Food Safety and Hygiene Certificate
• Kenya
• April 2022
Kenya Red Cross Society
Basic Mixology Certification
• Kenya
• August 2021
Pilsner Hotel School
ACCOMPLISHMENTS
Best New Employee Award
• December 2022
Lakeview Resort & Convention Centre
Outstanding Team Player Recognition
• January 2022
Nile Lounge & Grill
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Top Hiring Companies: Grand Winston Hotel, Jaydulla Fast Foods, Sarova Woodlands Hotel, Sarova Woodlands Hotel
Common Work Locations: Nairobi, Nakuru, Mombasa, Kuwait City
Top Skills
TeamworkProblem-SolvingCustomer ServiceTime ManagementAdaptabilityCommunicationPos SystemsInventory Management
Education Levels
Diploma 42.6%
Bachelor's Degree 23.1%
High School 12.0%
Certificate 6.5%
KCSE Certificate 3.7%
Top Schools
- University Of Nairobi 14
- Nakuru Polytechnic 10
- Eshikulu Secondary School 6
- Rift Valley Institute Of Science And Technology 6
- Institute Of Commercial Management 5
Top Certifications
- Kenya Lifeguarding Federation 8
- Coffee World 8
- Trained As A Teacher 4
- Computer Application 4
- Certificate In Computer Packages 3
Common Responsibilities
- • Worked as a waiter at Almaz by Momo Restaurant, providing excellent customer service and ensuring customer satisfaction....
- • Delivered exceptional customer service as Waiter, consistently exceeding customer satisfaction targets by 15% at the Gra...
- • Provide exceptional customer service to patrons in a high-volume dining establishment.Efficiently take orders, present m...
- • Delivered high-quality food and beverage service to guests in various hotel outlets.Maintained a clean and organized din...
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