Attachment Cover Letter Examples Kenya | Careergo
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Attachment Cover Letter Examples Kenya

Professional attachment cover letter examples for entry, mid & senior levels

Attachment Cover Letter Examples

Subject: Application for Attachment Position at Safaricom PLC

Dear Hiring Manager,

I am writing to apply for the Attachment position at Safaricom PLC, as advertised. As an entry-level telecommunications enthusiast based in Eldoret, Kenya, I am eager to contribute my foundational knowledge in basic networking and customer service to your dynamic team. With practical experience gained through short-term attachments and a strong commitment to efficient communication infrastructures, I am excited about the opportunity to develop my professional expertise while supporting Safaricom's innovative telecom services in Kenya. During my current role as an Attachment Trainee at Mombasa Telecom Services Ltd since June 2023, I have assisted in basic network troubleshooting, which reduced minor downtime incidents by 15% during peak hours in a team of five. I also supported customer service operations by handling over 20 daily inquiries via phone and email, improving response times by 10%. Additionally, I participated in inventory management of telecom equipment, achieving 95% accuracy in stock records, and contributed to data entry for over 500 subscriber records monthly. Notably, I gained hands-on experience with Safaricom-compatible SIM card activations and basic billing processes, directly aligning with the operational needs at Safaricom PLC. In my previous position as a Part-Time Customer Support Assistant at Coastline Communications Kenya from January 2022 to May 2023, I handled front-desk customer queries for telecom products, resolving 80% of issues on the spot to enhance client satisfaction. I assisted in promotional campaigns for mobile data bundles, contributing to a 12% increase in local subscriptions, and collaborated with technicians on simple device setups, servicing over 50 customer devices per week. My skills in basic networking, customer service, data entry, Microsoft Office Suite, telecom terminology, team collaboration, and problem-solving, combined with my KCSE Certificate from Meru University of Science and Technology, position me to make meaningful contributions to Safaricom's team. I am enthusiastic about the possibility of bringing my skills and dedication to Safaricom PLC and would welcome the opportunity to discuss how I can support your goals. Thank you for considering my application. I can be reached at +254 712 456 789 or [email protected].

Sincerely,

Elizabeth Kiprop

[email protected]

+254 712 456 789

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