Reliable mid-level delivery driver with 5+ years of experience in logistics and last-mile distribution. Proven track record in route optimization, safe vehicle operation, and customer satisfaction across Uasin Gishu and Nakuru counties. Certified professional with expertise in cold chain logistics and electronic proof-of-delivery systems.
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Esther
Achieng
Nakuru, Uasin Gishu, Kenya
•Phone +254712345678
•esther.achieng@mail.com
WORK EXPERIENCE
Lead Delivery Driver
• Kenya
ANDARAL Logistics
Mar 2021 - Present
• Achieved 98% on-time delivery rate across Nakuru County through optimized route planning
• Reduced fuel costs by 15% through efficient driving techniques and preventive vehicle maintenance
• Trained 6 new drivers on company safety protocols and electronic POD systems
Delivery Associate
• Kenya
Speedex Courier Service
Jun 2018 - Feb 2021
• Managed daily deliveries to 25+ SMEs in Eldoret town and surrounding areas
• Improved customer satisfaction scores from 82% to 94% through proactive communication
• Reduced parcel damage incidents by 40% through improved loading techniques
EDUCATION
High School Diploma
Nakuru High School
• Kenya
• Nov 2018
SKILLS
Route Planning • Defensive Driving • GPS Navigation Systems • Cold Chain Management • Vehicle Maintenance • Customer Service • Electronic Proof of Delivery (ePOD) • Inventory Management • Safety Compliance • Time Management
PROJECTS
Nakuru County Vaccine Distribution
• Kenya
• Coordinated time-sensitive delivery of COVID-19 vaccines to 15 healthcare facilities
• Maintained strict temperature control throughout 98% of deliveries
• Achieved 100% delivery accuracy through detailed documentation checks
Eldoret E-Commerce Last-Mile Delivery
• Kenya
• Implemented optimized delivery routes covering 12 estates in Eldoret
• Reduced average delivery time from 48 to 24 hours for online orders
• Trained 4 team members on customer interaction best practices
CERTIFICATIONS
Professional Safe Driving Certification
• Kenya
• May 2022
National Transport and Safety Authority (NTSA)
Defensive Driving Course
• Kenya
• Oct 2020
Kenya Red Cross Society
ACCOMPLISHMENTS
Employee of the Quarter
• Q3 2023
ANDARAL Logistics
Perfect Safety Record Award
• 2020
Speedex Courier Service
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Top Hiring Companies: Jelly Traders, Various (Part-Time/Freelance), Jelly Traders
Common Work Locations: Nairobi
Top Skills
CommunicationInterpersonal SkillsProblem-SolvingCustomer ServiceTime ManagementAdaptabilityTeamworkDriving
Education Levels
High School 45.5%
KCSE Certificate 27.3%
Bachelor's Degree 18.2%
KCPE Certificate 9.1%
Top Schools
- Makongeni Secondary School 3
- Eshikulu Secondary School 2
- Bishop Louis Secondary School 2
- University Of Nairobi 2
- Makongeni Secondary School-Nairobi County 1
Top Certifications
- Driving License (Class B, C, C1, D1) 2
- Computer Application Certificate 2
- Bce Driving License 2
- Defensive Driving Course 2
Common Responsibilities
- • Managed efficient delivery routes to ensure timely and accurate product distribution.Maintained detailed delivery logs a...
- • Managed efficient delivery routes for various goods, ensuring timely and secure transportation.Maintained vehicle in opt...
- • Successfully completed over 500 deliveries within Nairobi and surrounding areas, ensuring timely and secure package hand...
- • Consistently achieved scheduled arrival times, ensuring timely delivery of food products.Efficiently managed administrat...
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