Mid-level FM Engineer with 5+ years experience in IP/MPLS network maintenance and optimization. Proven expertise in fault management, network performance improvement, and technical team leadership within Kenyan telecom infrastructure.
FM Engineer L2 IPMPLS CV Examples Kenya
Professional fm engineer l2 ipmpls resume examples
FM Engineer L2 IPMPLS Resume Examples
Dorcas
Anyango
Kakamega, Nakuru, Kenya
•Phone +254711234567
•dorcas.anyango@engineer.com
WORK EXPERIENCE
Field Maintenance Engineer
• Kenya
Kenya Power and Lighting Company
Jun 2021 - Present
• Reduced network downtime by 30% through proactive maintenance of IP/MPLS backbone serving Western Kenya region
• Led team of 4 technicians in implementing SD-WAN solution across 15 corporate client sites
• Improved network uptime from 98.2% to 99.5% through optimized preventive maintenance schedules
Network Support Engineer
• Kenya
Safaricom PLC
Feb 2019 - May 2021
• Implemented MPLS traffic engineering solutions that increased bandwidth utilization by 25%
• Reduced fault resolution time from 4hrs to 1.5hrs average through improved monitoring systems
• Trained 12 junior engineers on IP/MPLS fault diagnosis and troubleshooting procedures
Graduate Trainee Engineer
• Kenya
Telkom Kenya
Aug 2018 - Jan 2019
• Assisted in deployment of 8 new IP/MPLS nodes in Nakuru County network expansion
• Documented network configuration processes adopted as company standard operating procedures
• Participated in disaster recovery drills that improved team response time by 40%
EDUCATION
BSc in Electrical and Telecommunications Engineering
Jomo Kenyatta University of Agriculture and Technology
• Kenya
• Jun 2021
Kenya Certificate of Primary Education (KCPE)
Kakamega Primary School
• Kenya
• Nov 2013
SKILLS
IP/MPLS Network Design, Cisco IOS/NX-OS, SD-WAN Implementation, Fault Management Systems, Fiber Optic Testing (OTDR), Network Performance Monitoring (PRTG, SolarWinds), BGP/OSPF Routing Protocols, Project Management, Technical Documentation
PROJECTS
Western Kenya MPLS Network Upgrade
• Kenya
• Led migration of legacy Frame Relay network to MPLS infrastructure serving 50+ sites
• Achieved 25% bandwidth cost reduction while improving QoS for enterprise clients
• Coordinated cross-functional teams to complete project 2 weeks ahead of schedule
Nakuru County Fiber Optic Expansion
• Kenya
• Supervised last-mile connectivity deployment to 15 government offices
• Implemented network redundancy that improved service availability to 99.95%
• Reduced latency by 40ms through optimized routing configurations
CERTIFICATIONS
Cisco Certified Network Professional (CCNP) Enterprise
• Kenya
• Mar 2022
Cisco Systems
Certified Telecommunications Network Specialist
• Kenya
• Oct 2020
Communications Authority of Kenya
ACCOMPLISHMENTS
Employee of the Year - Technical Division
• Dec 2022
Kenya Power and Lighting Company
Best Innovation Award - Network Optimization
• Nov 2021
ICT Association of Kenya
Cover Letter Examples
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Top Hiring Companies: Nokia
Common Work Locations: Nairobi
Top Skills
Transit GatewayDirect ConnectSite-To-Site VpnHttp/STlsAws Networking (VpcElbCloud Cost Optimization
Education Levels
Bachelor's Degree 100.0%
Top Schools
- University Of Nairobi 5
Common Responsibilities
- • Led end-to-end troubleshooting and resolution of critical IP/MPLS network issues across international ISP backbone, ensu...
- • Led end-to-end troubleshooting and resolution of critical IP/MPLS network issues across international ISP backbones, ens...
- • Led end-to-end troubleshooting and resolution of critical IP/MPLS network issues across Airtel Africa’s Inter-Opco ISP b...
- • Led end-to-end troubleshooting and resolution of critical IP/MPLS network issues for Airtel Africa, ensuring sustained h...
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