Healthcare Assistant Cover Letter Examples Kenya

I am writing to express my interest in the Healthcare Assistant position at Goodlife Pharmacy and Beauty. With over two years of dedicated experience in patient-centered care at Kisumu County Hospital and Nakuru Medical Centre, I am confident in my ability to contribute effectively to your team. My background in vital signs monitoring, infection control, and medical records management aligns well with the demands of a fast-paced pharmacy environment. At Kisumu County Hospital, I reduced patient wait times by 15% through optimized triage coordination while maintaining 100% compliance with infection control protocols during COVID-19 surges. Additionally, I elevated patient satisfaction scores from 78% to 92% by prioritizing empathetic communication. During my earlier role as a Nursing Intern at Nakuru Medical Centre, I reduced medication errors by 25% through meticulous documentation practices and trained 10+ community health workers on hygiene protocols. My proficiency in NHIF claims processing, bilingual Swahili/English communication, and electronic medical records systems would enable me to support both clinical and administrative functions at Goodlife Pharmacy. I am eager to bring my patient-focused approach and operational efficiency to your organization and would welcome the opportunity to discuss my application further.