Customer Care Intern Cover Letter Example Kenya | Careergo
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Customer Care Intern Cover Letter Examples Kenya

Professional customer care intern cover letter examples for Kenya

Top Hiring Companies: Wilson Airport

Common Work Locations: Nairobi

Professional Cover Letter Examples

Subject: Application for Customer Care Intern Position

Dear Hiring Manager,

I am writing to express my interest in the Customer Care Intern position at Wilros Pharmacy. With 2 years of dedicated customer service experience in Kenya's healthcare and telecommunications sectors, I am confident in my ability to contribute effectively to your team. At Sosiot Health Center, I managed 50+ daily patient inquiries across multiple channels while improving satisfaction scores by 22% through systematic complaint resolution. My experience at Machakos Customer Solutions further honed my efficiency, where I handled 70+ daily calls and reduced average call handling time by 18%. These experiences have equipped me with specialized skills in patient registration systems, NHIF procedures, and high-volume call center operations – all highly relevant to pharmaceutical customer care. I am particularly drawn to this internship opportunity to apply my bilingual communication skills (English and Swahili) and proven customer relationship management abilities in a healthcare environment. My diploma in Customer Service Management from Kenya Utalii College has provided me with formal training in service excellence that I'm eager to implement at Wilros Pharmacy.

Sincerely,

Jane Chebet

jchebet24@gmail.com

+254 700 123456

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