Detail-oriented Security Operations Controller with 5+ years of experience in surveillance systems management and security protocol implementation. Proven expertise in risk assessment, incident response coordination, and team leadership within high-pressure environments. Committed to maintaining secure operational environments through proactive monitoring and strategic security solutions.
Security Operations (controller) CV Examples Kenya
Professional security operations (controller) resume examples
Top Hiring Companies: Security Group Africa
Common Work Locations: Not specified
Security Operations (controller) Resume Examples
Margaret Kiprop
Kisii, Machakos County, Kenya
•Phone +254 712 345678
•margaret.kiprop@example.com
WORK EXPERIENCE
Security Operations Controller
• Kenya
Total Security Surveillance Ltd
Jan 2021 - Present
• Reduced security incidents by 40% through implementation of enhanced CCTV monitoring protocols across 15 client sites in Nairobi and Machakos counties
• Led a team of 12 security officers, achieving 95% compliance with mandatory patrol check-ins via digital tracking systems
• Coordinated with Kenyan National Police Service to resolve 3 major security breaches, reducing client property losses by KES 2.3M annually
Security Supervisor
• Kenya
SecureWatch Kenya Ltd
Mar 2018 - Dec 2020
• Implemented biometric access control systems at 8 corporate client facilities, reducing unauthorized entries by 75%
• Trained 25+ security personnel on emergency response procedures aligned with Kenya Private Security Regulatory Authority guidelines
• Improved shift transition efficiency by 30% through development of standardized digital reporting templates
EDUCATION
KCSE Certificate
Nairobi Aviation College
• Kenya
• May 2020
SKILLS
CCTV Surveillance Systems, Access Control Management, Incident Reporting, Risk Assessment, Security Team Supervision, Emergency Response Planning, Kenyan Security Regulations Compliance, Conflict Resolution, Patrol Coordination, Digital Security Platforms
PROJECTS
Multi-Site Surveillance Network Upgrade
• Kenya
• Spearheaded installation of 45 high-definition IP cameras across 3 industrial facilities in Machakos County
• Integrated facial recognition technology that improved identification accuracy by 60% for restricted areas
• Reduced system downtime by 35% through implementation of centralized monitoring dashboard
Security Protocol Standardization Initiative
• Kenya
• Developed comprehensive security manual adopted by 12 client organizations across Kenya
• Created standardized incident reporting framework reducing documentation errors by 50%
• Implemented quarterly security audit process improving compliance with Private Security Regulation Act 2016
CERTIFICATIONS
Certified Security Operations Professional
• Kenya
• Nov 2021
Security Association of Kenya
Advanced Surveillance Systems Management
• Kenya
• Jul 2019
Kenya Institute of Security Studies
ACCOMPLISHMENTS
Excellence in Security Operations Award
• 2022
Total Security Surveillance Ltd
Best Security Innovation Project
• 2021
Machakos County Business Association
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