Customer Service Representative CV Examples Kenya

Professional customer service representative resume examples for entry, mid & senior levels

✓ Free to download ✓ Kenya-specific content ✓ ATS-optimized ✓ Professional templates

Entry Level Examples

Daniel Awino

Professional Summary

Dedicated and enthusiastic entry-level Customer Service Representative with a strong foundation in customer support from internships in the Kenyan telecommunications sector. Skilled in resolving queries efficiently, multilingual in English and Swahili, and committed to enhancing customer satisfaction in a fast-paced environment. Eager to contribute to a dynamic team while building a career in client relations.

Key Skills

Customer service excellence, active listening and problem-solving, proficiency in Microsoft Office and CRM software, multilingual communication (English and Swahili), time management, basic data analysis for query trends.

3 previous roles

Cover Letter Examples

Cover Letter for Safaricom PLC

Subject Line

Application for Customer Service Representative Position at Safaricom PLC

Opening

Dear Hiring Manager,

I am writing to apply for the Customer Service Representative position at Safaricom PLC, as advertised. With my hands-on experience from an internship at Safaricom and subsequent role at Airtel Kenya, I am eager to bring my passion for customer support and proven track record in the Kenyan telecommunications sector to your dynamic team. As a dedicated professional from Nyeri, Kenya, I am committed to delivering exceptional service that aligns with Safaricom's mission to connect and empower communities across the country.