Barista Cover Letter Examples Kenya

I am writing to express my interest in the Barista position at Export Processing Zone (EPZ). With over 4 years of specialty coffee experience and a proven track record in enhancing customer satisfaction and operational efficiency, I am confident in my ability to contribute to your team. At Java House Kenya Ltd, I increased café sales by 18% through strategic upselling and loyalty programs while reducing beverage waste by 22% through inventory management innovations. My role in training 5 junior baristas in latte art and customer engagement further demonstrates my leadership capabilities. Previously at Artisan Coffee Roasters, I implemented brewing protocols that boosted customer satisfaction scores by 25% and developed seasonal menus that increased average spend by 15%. My experience managing daily cash reconciliations (KES 50,000+ transactions) and bilingual Swahili/English proficiency ensure smooth operations and exceptional guest experiences. I hold a KCSE certification from Moi University and specialized training in coffee techniques. I am eager to bring my expertise in specialty coffee service, waste reduction strategies, and team mentorship to EPZ. I would welcome the opportunity to discuss how my skills align with your needs during an interview.