Attachment Student Cover Letter Examples Kenya

I am writing to express my interest in the Attachment Student position at Sankyana Consultancy. As a mid-level attachment student with 3 years of combined experience in customer service and administrative roles, I have developed a strong foundation in operational efficiency and service excellence that aligns with your organization's needs. During my internship at Safaricom PLC, I resolved 95% of M-Pesa customer queries within 24 hours and improved team efficiency by 20% through training 15 new agents on Fuliza protocols. At Kenya Power, I reduced document processing time by 30% through digital filing system implementation and managed billing for 200+ commercial accounts. My proficiency in CRM systems, Microsoft Office Suite, and bilingual Swahili/English communication enables me to effectively support client-facing and internal operations. I am particularly drawn to Sankyana Consultancy's reputation for driving organizational improvements and believe my academic background in business administration combined with my track record in process optimization positions me to make immediate contributions. I would welcome the opportunity to discuss how my skills in financial literacy, report writing, and team collaboration can support your consultancy's objectives.