Mary Ochieng
Kisumu, Kenya
+254 712 345 678
[email protected]
[Current Date]
Hiring Manager
Kenya Medical Research Institute (KEMRI)
P.O. Box 54840-00200
Nairobi, Kenya
I am writing to apply for the Virtual Assistant position at the Kenya Medical Research Institute (KEMRI), as advertised. With over eight years of experience as a dedicated Senior Virtual Assistant, I have honed my skills in providing remote administrative support to businesses across Kenya and East Africa. My background in managing schedules, client communications, and operations using tools like Google Workspace and Microsoft Office aligns closely with the needs of KEMRI's dynamic research environment. I am particularly drawn to this role due to KEMRI's impactful work in health research, and I am eager to contribute my expertise in enhancing productivity and ensuring confidentiality in a mission-driven organization.
In my current role as Senior Virtual Assistant at Kisumu Business Solutions Ltd since 2020, I manage virtual support for over 15 clients in the agribusiness sector, reducing response times by 40% through efficient email and calendar management. I have coordinated remote team collaborations using Zoom and Trello, resulting in a 25% increase in project delivery speed, and handled data entry and reporting for financial reconciliations with 100% accuracy for submissions to the Kenya Revenue Authority. Previously, at Nairobi Admin Hub from 2017 to 2019, I supported executive teams by scheduling virtual meetings and processing invoices in compliance with Kenyan tax regulations, while conducting market research that boosted client revenue by 15%. These experiences have equipped me to provide reliable, culturally sensitive support tailored to Kenyan operations.
My proficiency in skills such as customer service, social media management, and research & analysis, combined with my Certificate in Office Administration and Virtual Assistance from New School (2020-2024), positions me to streamline administrative tasks at KEMRI effectively. I am confident that my track record of improving team productivity by 30% through training and tool optimization will add value to your team. I would welcome the opportunity to discuss how my background can support KEMRI's research initiatives. Thank you for considering my application.